New hotline launching to answer questions about new ID requirements


ALBUQUERQUE, N.M. (KRQE) – It’s been three days since New Mexico’s MVD started issuing Real ID compliant licenses, but already there’s been a lot of confusion.

Many people are showing up without the proper documents in hand required to get their license. That has led to frustration and outright anger by some.

Now the ACLU of New Mexico, the New Mexico Coalition to End Homelessness and immigrant rights groups are setting up a new hotline to answer people’s questions.

The say they’ve already been getting a lot of calls from people confused about the requirements for each type of driver’s license.

Citizens and permanent residents can get one type of license by proving their status with certain documents. Undocumented immigrants and anyone else can get a different license called a Driver Authorization Card, which has different requirements.

Neza Leal with Somos Un Pueblo Unido says they want to inform both undocumented immigrants and citizens about their options.

“It’s important for individuals to know their rights under this new law, but most importantly to know their rights under this new law so that when they go to the MVD and they’re being told something else they can stand up for their families and for other people there at the MVD,” said Leal.

Leal says one big misconception about the driver authorization card is that those in the country illegally must submit fingerprints even if they’re already licensed to drive in New Mexico. But that’s only the case if it’s that individual’s first license.

The hotline will launch Thursday.

Remember, your current driver’s license will still get you on a plane or in a federal facility until October 2020.

For more information on New Mexico ID cards, click here. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review.

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