GALLUP, N.M. (KRQE) – A New Mexico family was still trying to pick up the pieces after a water main broke gushing water into their home. The city said they would fix it, but a month later, disaster struck again when a second main broke.
It’s a sight Melissa Ramirez couldn’t believe.
“So I just got out of bed put some pants on, ran down here and seen about a 10 foot geyser going all the way up over the roof,” said Ramirez.
But it wasn’t the gushing water that shocked her, or the fact that it ripped open the sidewalk in her Gallup neighborhood; what shocked her was that this was the second time the water main by her house snapped.
“We just have to relive it all over again. We just couldn’t believe they would let this happen again,” said Ramirez.
On special assignment, KRQE News 13 showed you what happened about a month ago when a massive geyser piercing through the ground shot water 20-feet into the air.
“This house is just a total loss,” said Ramirez. “I mean we can never go back to live in there.”
The source both times was a broken 16-inch city water main. A line carrying most of Gallup’s water supply from city tanks that hold roughly five-million gallons.
“That is right now their highest priority,” said Dennis Romero a month ago, with the City of Gallup.
This time, they wouldn’t go on camera, but did send a statement saying city council has approved emergency funds that will go to repairing the line. And they still say it’s their top priority.
For Ramirez, she says the city forgot about her last time and this time will be no different.
“The little people like us are being neglected,” she said.
The city says the emergency funds will go toward fixing other lines that have to get repaired first.
In November, they plan to go to bid to replace the entire line that goes through Ramirez’s neighborhood.