Albuquerque mom says kindergartner dropped off at wrong location twice

School Bus

ALBUQUERQUE (KRQE) – An Albuquerque kindergartner didn’t get off her bus stop two days in a row last week.

Her mother said she was dropped off at the wrong location and the school had no idea where she was.

“They dropped me off somewhere,” said Isabella Lerma.

Isabella described what was to her a terrifying Tuesday afternoon.

“I was walking by myself and the bus just dropped me off somewhere,” said Isabella.

It was Isabella’s first day riding the bus home from Helen Cordero Elementary. But when the five-year-old didn’t get off at her stop, her mother said she panicked.

“It was just the worst feeling, I don’t want any parents to have to go through that,” said Isabella’s Mother, Diana Lerma.

Isabella was eventually found walking along Sunset Gardens Road, a mile from their home.

“I was walking by myself and then my dad just picked me up,” said Isabella.

“So many scenarios just played in my head like she could’ve been hit by a car, she could’ve been attacked by a dog, or like someone could’ve picked her up,” said Diana.

Albuquerque Public Schools said Isabella’s Mother gave the school the wrong address Tuesday and that’s what led to the confusion.

But Diana said then why was there another problem the next day.

“My husband tells me, Izzie’s not on the bus again and I said what,” said Diana. “You’ve got to be kidding me, she’s not on the bus again.”

She then contacted the school again and she said they couldn’t tell her where her daughter was.

“It was like the longest 45 minutes of my life,” said Diana.

This time, the school put her in a van to go to a community center where she used to get dropped off. Diana said that happened even though she had her bus number on her backpack.

APS said Wednesday Isabella insisted the community center was her stop.

“I was just, I was furious,” said Diana.

But Diana said she still can’t believe this happened again.

“I just have no trust in the school anymore to keep my child safe,” said Diana.

As for Isabella, she said she doesn’t want to ride the bus home anymore.

Isabella’s Mom said she did give the office correct information Tuesday and the school seemed confused about the stops during their phone call.

As for the second day, Diana said her daughter is five and they shouldn’t have listened to her request to get off at a different stop.

APS did say the bus driver Tuesday should’ve never let Isabella off at the bus stop without a parent there to take her home. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review.

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