License of former Albuquerque dispatcher who hung up on caller revoked

Jaydon Chavez-Silver

ALBUQUERQUE (KRQE) – The Department of Health has revoked the license of a former 911 dispatcher who hung up on an emergency caller. Matthew Sanchez hung up on a teenager who was trying to help 17-year-old Jaydon Chavez-Silver who had been shot and later died.

Sanchez resigned from the department and his license was suspended. Now that it’s been revoked, Sanchez can no longer work as an emergency medical dispatcher. Sanchez can file an appeal.

Three suspects are facing charges in the murder. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review.

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