NEW YORK (CBS) – Millions of Americans are shopping online this holiday season and con artists are trying to take advantage of it. One scheme involves fake delivery notifications sent by email.
Claire Rosenzweig is president and CEO of the Better Business Bureau in New York. She says the high volume of online holiday shopping makes this time of year ideal for cybercriminals.
Online orders are tracked by confirmations and delivery updates. Scammers posing as retailers, banks or even shipping companies send emails that look real with subject lines like “order confirmation,” “status notification,” or “package undeliverable.”
If you get an email from someone you don’t know or a website you don’t recognize, take a second to investigate it before you open it, and if it asks for any personal information without you first logging on, it’s likely bogus.