ALBUQUERQUE (KRQE) — Ever wanted to yank out your hair after dealing with slow or spotty internet service? You are not alone.
A recent study shows New Mexico has some of the slowest internet service in the country. Internet professionals say there are a few key reasons, but some the state could possibly help prevent.
No matter how much we need internet access today, most New Mexicans can agree, much of the state’s internet service could be a lot better.
Now data from online company “Ookla” backs up those slow speed claims. Their internet connection speed profile shows New Mexico ranks 40th in the U.S. for average internet download speeds.
Of the 21 New Mexico cities it looked at, the fastest internet download speed averaged in Gallup. The slowest averaged out in Espanola and Truth or Consequences.
Albuquerque came in as the seventh fastest internet city in the state. But still, it’s a long ways from even showing up in the top 50 U.S. cities for internet speed.
All of it unfortunately doesn’t surprise those who have a stake in the local internet business.
“The traditional copper wire technologies just aren’t there anymore to be able to deliver that service,” said John Brown, CEO and co-founder of CityLink.
CityLink offers fiber optic internet that is typically downloads around 1000 megabits (1 gigabit) per second. According to Ookla, Comcast’s speed average around 29 megabits per second, while CenturyLink came in around 10 megabits per second.
CityLink’s lines are among the fastest in the state according to Ookla. However, the service is only available right now to downtown Albuquerque businesses and residents.
Brown said part of what holds New Mexico back is how rural the state is.
“Unfortunately it costs a fair amount of money to run that fiber cable to each individual house,” said Brown.
He said outside of Albuquerque, rules are another hurdle.
“When you go look in Santa Fe, you go work elsewhere, those regulatory processes become much much more burdensome,” said Brown.
While Brown expects speeds to improve in New Mexico, he said the state needs to do more before it’s even further behind.
“It’s not about surfing the internet anymore or going to web page it’s about your entertainment, people are downloading and they’re watching streaming Netflix or Amazon Prime or Hulu or any of these online content providers,” said Brown.
“A lot of people are working a lot more at home and so you’ve got professionals, architects, lawyers, accountants that need to push data out to the internet,” said Brown.
According to Ookla, the fastest internet in the country belongs to Kansas City. That’s thanks to Google which made a major fiber optic investment there in the last few years.
Amazingly, Los Alamos, New Mexico’s wealthiest town and home to a national lab, has much slower internet service than Albuquerque.