ABQ parks to roll out new management system

ALBUQUERQUE (KRQE) – A recent audit of Albuquerque’s parks showed there is a lot of room for improvement. Now the city is getting ready to roll out a new system to make repairs and park maintenance more efficient.

The online system has been in the works for a few years to improve service throughout Albuquerque’s nearly 300 parks.

An audit found there was no maintenance plan for city parks, no way to track inventory and equipment and a lot of city parks in need of work.

Albuquerque’s Park Management Division said the system, Yardi, will deal with work orders in real time. Crews in the field will automatically receive work orders on tablet computers.

Park Management said this should save time responding to water concerns or vandalism. The system will also be used to schedule routine maintenance so they can address issues before parts fail.

“If we had issues in the past, we had to look through our work order system and gather information on it,” Park Management Superintendent James Dunn said. “This one will be in real time, so everything that we get we’ll be able to pull it up, see what the cost was for a particular site, see when it was maintained. We’ll have that all in a database.”

Park Management plans to roll the system out by May and have most employees set up with it this summer.

Dunn said the city’s Facility Maintenance and Real Property divisions will also be using the system.

Yardi is already used in cities across the country, including New York City’s Parks and Rec Department.

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