City transparency site out of date

3/5/14 Update: In response to this story, the city has updated three of the four city department data charts that News 13 found were out of date on the Dashboard website. 

ALBUQUERQUE (KRQE) – It’s one of Mayor R.J. Berry’s prized projects.

ABQ View is a city transparency website that’s earned Berry and the city awards and accolades.

The portal is home to budget data, city worker salaries and even the mayor’s credit card statements.

It’s also, in some cases, years out of date.

The problem is with a section called the ABQ Dashboard, a department-by-department breakdown of how the city is doing in several areas of interest. On there you can find APD response times, BioPark attendance, how many pets city shelters adopt out and much more.

“How well is the city of Albuquerque operating? Judge for yourself,” reads the Dashboard’s front page.

The Dashboard’s data is supposed to be updated at least annually in almost every instance, but KRQE News 13 found that wasn’t true for a good chunk of the section’s content.

The most glaring example is information on the city’s airport. As of Tuesday evening, if you look at the Dashboard chart for the total number of departing and arriving passengers, the most recent information was from 2011.

Data on the percent of restaurants that failed their food inspections was through June 2012, nearly two years old.

KRQE News 13 found four city departments – Aviation, Family and Community Services, Environmental Health and Solid Waste – had out-of-date data on ABQ Dashboard. The city clerk’s voter turnout chart doesn’t include last October’s municipal election.

“Sometimes it’s disappointing when the information is old because it’s not useful anymore,” said Gwyneth Doland, the Society of Professional Journalists’ Freedom of Information committee Chair. “It really reduces the impact of a website like this when the information is there but it doesn’t tell you anything recent.”

“The majority of the website appears to be up to date, and we encourage the city to provide the most current information available,” said Susan Boe, the NM Foundation for Open Government’s executive director through a statement.

KRQE News 13 asked the city about the old information on its transparency website.

“You let us know that we were out of date … we should have known that already, but thank you for letting us know,” said Brian Osterloh, associate chief information officer with the city. “We have already contacted the departments to get the information so that we can get the site updated within the next couple of weeks.”

Osterloh says the Dashboard is one of the few parts of ABQ View that isn’t updated automatically. The city’s looking into changing that so that up to date information can be shown, in some cases even more frequently than once a year.

Last year, ABQ View was given an A+ grade by the national non-profit group Sunshine Review. NMFOG honored Berry with the William S. Dixon First Amendment Freedom Award in 2012, citing his work and support for ABQView.

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